Terms of use
Draft text for review. It must be checked by a lawyer before the site goes live.
The service
XGym connects athletes, coaches and gyms. Coaches and gyms are independent businesses that set their own prices and services.
Accounts
You are responsible for your account and for the accuracy of the information you provide. Coach and gym accounts are reviewed before they appear to athletes. You can delete your account at any time.
Payments
Payments are made by manual transfer directly to the coach or gym. The platform records the transfer and helps confirm it but does not hold or move your money. A receipt proves one transfer and can back one request.
Subscriptions and passes
A coach subscription, a monthly gym pass and a Pro or Elite coach plan each last 30 days. A day pass is valid on the visit date. Coach access to your health data lasts only while your subscription is active.
Cancellations and refunds
You can cancel a request while it is pending. After it is confirmed, the coach or gym decides about any refund and can cancel your pass or end your subscription; the platform does not move money. If you cannot agree, write to support from the app with the booking or subscription details and the platform can cancel a booking.
Your conduct
Do not upload false receipts, impersonate others, harass users or misuse the service. The platform may suspend an account that does this, and tells the person why.
Health
Training and nutrition advice comes from your coach. Consult a doctor before starting a new program, especially if you have an injury or a medical condition.
Responsibility
The platform provides the tools that connect athletes, coaches and gyms. Coaches are responsible for their advice and gyms for their facilities, to the extent the law allows.
Changes
We may update these terms. Continued use means you accept the updated terms.